Shipping Policy

Your order, delivered with care

Last updated: March 2026

Shipping Costs

DestinationCost
SwitzerlandCHF 5.00
Switzerland — orders over CHF 99.00Free
All other countries (worldwide)CHF 29.00

All prices include Swiss VAT where applicable.

Delivery Times

DestinationEstimated Delivery
Switzerland2–4 business days
Europe5–10 business days
Rest of world7–14 business days

Delivery times are estimates and begin from the date of dispatch. Orders are typically dispatched within 1–2 business days. Delivery times may vary during peak periods or due to customs processing.

Carriers

We ship via Swiss Post, DHL and DPD, depending on the destination and package size.

Customs & Import Duties

For international orders, any customs duties, taxes or import fees are the responsibility of the recipient. These charges are determined by your local customs authority and are not included in our shipping costs.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation by email with a tracking number. You can also check your order status by logging into your account.

Questions?

If you have any questions about shipping, please contact us at [email protected] or call +41 79 304 6239 (Mon–Fri, 09:00–18:00 CET).